Commonly Asked Questions

Can my family and pets be at home while you clean? Yes! You are welcome to come and go as you please. We will work around you.

How do I pay? After service is rendered, you will receive a Venmo request from @Beckbhm

I don’t have Venmo. Is there another way to pay? Yes! We also accept check or cash.

How long do you usually take? On average, we take around 4 hours for an initial clean and 3 hours for routine cleans.

Where all do you travel? We have clients located in Leeds, Trussville, Chelsea, and the Greater Birmingham Area. There is a mileage fee for locations 10 miles outside of downtown Birmingham.

I have never had a cleaner before; how does this work? Your cleaner will arrive with all of the cleaning supplies they need (except for a vacuum- the client must provide this). After your cleaner is finished, you will receive a Venmo request for payment.

Is there a fee for canceling? We charge a $35 cancellation fee to clients who do not cancel within 12 hours of the scheduled service time.

Is there a minimum hour limit? Yes, cleans must last at least two hours.

How many cleaners will I have? Homes over 2,000 sqrft may have two cleaners. Clients are not charged based on the amount of cleaners.